1. GENERAL INFORMATION
2. PRIVACY PROTECTION
3. POLICY CHANGES
We may change this policy from time to time by updating this page and so you should check it regularly to ensure that you are happy with any changes.
4. DATA COLLECTION
When you browse our website, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We may collect the following information about you:
i) Your Title ii) Name iii) Gender iv) Company Name v) Telephone/mobile Number vi) Email Address vii) Postal address viii) Delivery address (if different) ix) payment details x) payment card details or bank account details that you provide
This information will be taken from you at the time that you make a purchase through our online store, or make contact with us through the contact us page on our online profile. We may also collect some personal information if you decide to register an account on our website.
With your permission, we may send you emails about our store, new products, sales, promotions and other updates. If you prefer not to receive any marketing communication from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
We commit ourselves not to pass your details to any third party for other commercial or marketing purposes that are not under our control or related to our website.
5. HOW WE HANDLE YOUR DATA
We use your information for the following reasons:
i) Process any orders you make through our ecommerce platform ii) Improve our products and services iii) For marketing our products and services to you iv) For market research
We are committed to ensuring that the data you provide is handled securely and have put in place suitable physical, electronic and managerial processes to safeguard your information. We will only keep your information for as long as we are either required by law or as is relevant for the purposes for which it was collected.
Cookies are small files which are placed on your computer's hard drive. Cookies help this website to analyze traffic and visitors and help our site respond to you as an individual.
We use traffic log cookies to identify which pages are being used on our site and analyze visitor behavior through statistics. Cookies also allow us to save any information you have entered so you don’t have to enter it again next time you visit our site.
Our store is hosted on ShopWired Limited. ShopWired provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored within ShopWired’s databases and the general ShopWired application. ShopWired stores your data on secure servers protected by a firewall.
If you choose a direct payment gateway to complete your purchase, then ShopWired encrypts your credit/debit card data when it is sent to the payment gateway's servers to process the transaction. It is encrypted to the standards specified by the Payment Card Industry Data Security Standard (PCI-DSS). Your card data is not stored.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and others.
8. LINKS TO OTHER WEBSITES
You may encounter a link to an external website page whilst visiting our online store or profile on this website. If the link is to a website that is operated by a third party you should know that we have no control over that website and as such cannot be responsible for the protection and privacy of your data or information you provide whilst visiting the site. Please refer to our Terms and Conditions for more information.
9. CONTROLLING YOUR INFORMATION
You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.
If you believe that any information we hold about you is incorrect or incomplete then please write to or email us as soon as possible and we will promptly correct any information found to be incorrect. Please use the contact details stated on our website.
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.